Aap ka account, hamara zimmedari
mt5pc par aap ke khel khelne ka experience محفوظ aur شفاف ہے. Hamara qanooni dhanchay Pakistan ke supported ilaqon mein local qanoon ke mutabiq banaya gaya hai. Aap...
Hamara qanooni aur withdrawal niyam
mt5pc par aap jab account kholte hain, tab aap apna real name, address, aur contact detail daal te hain. Yeh hamara database mein encrypted rehta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise withdraw karte hain, hamara payment team 24 ghanton ke andar verification karta hai. Agar aap ka account kisi unusual activity ke liye block hota hai, hamara legal
team aap ko email aur SMS se inform karta hai. Pakistan ke supported elaqon mein aap ke sab transactions local banking rules ke mutabiq hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Kyun aap ka data safe hai
Encryption Standard
Hamara sab servers SSL 256-bit encryption se secure hain. Aap ka password, JazzCash token, aur bank details khi bhi plain text mein store nahi hote.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara direct tokenized connection hai. Hamara servers ne kabhi aap ka full payment detail store nahi karte.
Account Verification Process
Har naye account ke liye hamara verification team CNIC ya passport se identity check karta hai. Jhoota account block hote hain turant.
Withdrawal Audit Trail
Har withdrawal ka complete log rehta hai—request time, amount, payment method, aur processing time. Aap ka dashboard par sab transactions dikhte hain.
Compliance Monitoring
Hamara system har day unusual patterns check karta hai. Agar koi suspicious activity ho, aap ke account turant review mein jata hai.
Data Retention Policy
Aap ke account ko close karne ke baad, aap ka personal data 90 din mein securely delete ho jata hai. Transaction log compliance ke liye 7 saal tak store rehta hai.
Hamara qanooni policy ke highlights
| Withdrawal Guarantee Timing | JazzCash aur Easypaisa par 24 ghante mein paise aap ke wallet mein aa jate hain. SadaPay aur Raast par 12-18 ghante. |
|---|---|
| Account Closure Policy | Aap apna account jab chahen close kar sakte hain. Pending withdrawal ho to pehle clear hona chahiye. Closure ke baad re-activation 30 din baad possible hai. |
| Dispute Resolution | Agar aap ke account mein missing amount hai ya transaction failed ho, hamara team investigation karta hai. Report 7 din mein resolve hona chahiye. |
| Privacy of Account Details | mt5pc kabhi aap ki personal information ya account balance third party ko share nahi karta. Sirf law enforcement ke written order par share hota hai. |
| Multi-Chip Support | Aap multiple payment methods se paise kar sakte ho, lekin ek hi withdrawal method se paise nikal sakte ho jahan se deposit kiye the. |
| Device & Location Log | Aap ke login history mein sab devices aur locations record hote hain. Unauthorized access ka notification turant aap ke phone par SMS se aata hai. |
| Bonus & Promo Terms | Kisi bhi promo offer ke qanooni terms hamara Terms of Service page par clear likhe hote hain. Rollover requirement aur expiry date transparent hote hain. |
Aap ke account aur security ke features
Two-Factor Authentication
Login ke baad aap ko OTP SMS se aata hai. Yeh second layer account ko unauthorized access se protect karta hai.
Session Timeout Protection
Aap ka session 15 minit inactivity ke baad automatically close ho jata hai. Public wifi par secure rehne ke liye hamara suggestion.
Real-Time Notifications
Login, withdrawal request, deposit confirmation—sab ka SMS aur email notification turant jaata hai. Suspicious activity ke alerts bhi immediate hote hain.
Withdrawal Confirmation Step
Withdrawal ke liye aap ko OTP verify karna padta hai. Yeh fake withdrawal requests se raksha karta hai.
Document Verification
Hamara system CNIC, passport, aur proof of address automatically verify karta hai. Fake documents instant reject ho jate hain.
Jurisdiction Compliance
Jahan local qanoon ijazat deta hai, sihin aap ka account active rehta hai. Unsupported regions se account automatically restricted ho jata hai.